Welcome to More Hair By Kessa. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions.
1. Appointments:
Appointments can be scheduled online, by phone, or in person.
Please arrive on time for your appointment. Late arrivals may result in reduced service time or rescheduling.
Cancellations or rescheduling must be done at least 24 hours in advance. Failure to do so may result in a cancellation fee.
2. Payments:
We accept various forms of payment, including credit/debit cards and cash.
Full payment is required at the time of service. All prices are subject to change without notice.
We accept deposits to secure appointments. These deposits are non-refundable but will be applied to the total service price.
3. Promotions and Discounts:
From time to time, we offer promotions and discounts on products and services. These promotions are subject to expiration without prior notification.
4. Refunds and Returns:
Services: We do not offer refunds for services rendered. If you are not satisfied with your service, please let us know immediately, and we will make efforts to address your concerns.
Products: Unopened and unused products can be returned within 14 days of purchase with a valid receipt for a full refund or exchange. There are no warranties or guarantees on products.
5. Personal Information:
Your personal information is handled according to our Privacy Policy. By using our services, you consent to our collection and use of your information as described in the Privacy Policy.
6. Liability:
More Hair By Kessa is not liable for any injuries, damages, or losses arising from the use of our services or products.
Customers are responsible for informing our staff of any allergies, sensitivities, or medical conditions prior to receiving services.
7. Use of Photos and Testimonials:
We reserve the right to use customer photos and testimonials for marketing purposes on social media, our website, and other promotional materials. If you wish to have your photo removed, please inform us, and we will remove it within a reasonable time frame.
8. Conduct:
We reserve the right to refuse service to anyone who exhibits inappropriate behavior or violates these terms and conditions.
Any form of harassment, ab
use, or disrespect towards our staff or other customers will not be tolerated and may result in termination of services.
9. Complaints and Dispute Resolution:
Customers can file complaints via the contact information provided on our website, including email, phone, or in person. We will address complaints promptly.
10. Changes to Terms:
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
11. Contact Us:
For any questions or concerns regarding these terms and conditions, please contact us at:
Email: admin@morehairbykessa.biz
Phone: (402) 502-8211
Address: 8039 Maple St, Omaha, NE 68134
By using our services, you agree to comply with these terms and conditions. Thank you for choosing More Hair By Kessa.
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